Hygiene First Limited is a family business which was established in January
1995, and incorporated as a limited company in November 1997. As a supplier to
the Food Processing industry in the UK the original core business consisted of
a wide range of disposable protective clothing that is still imported from carefully
inspected suppliers in the Far East. More recently the product range has been
substantially extended to include first aid supplies janitorial products, PPE,
safety footwear, and outdoor clothing. The Company is large enough to handle the
most demanding of annual contracts, and yet small enough to care about the details
that matter. Many of our products tend to be undifferentiated in the market
place, however by supplying quality products in a cost effective manner, the Company
has been able to set itself apart from our competitors by consistently delivering
exceptional customer service. This has been achieved by following three key strategies:
- Customer Service
The Company prides itself upon its customer
service record. It has a distribution centre / warehouse on site. Local deliveries
are made in the Company's own vehicles. The rest of the country is served by a
national, next day parcel carrier service or 24/72 hour palletised delivery. These
arrangements combined with extensive stocks facilitate rapid response to customer
requirements. Our paperwork is accurate and simple to understand. We do not part
ship orders unless our customer specifically requests it.
- Quality
Our
policy has always been to provide the highest product and service quality, consistent
with use within the food industry. We operate to the British, European, and International
standards for Quality Systems, viz. BS/EN/ISO9000. Our original certification
by Lloyd's Register Quality Assurance Ltd. Was gained in November 1998, and was
upgraded to the ISO9000/2000 in December 2004. This new standard includes a commitment
to continuous improvement, particularly in customer service.
- Supply
Chain Policy
Where possible our products are bought from approved original
manufacturers and sold directly to end users throughout the United Kingdom, thus
reducing the supply chain and enabling cost benefits to be passed to our customers.
Hygiene
First Limited Registered In England 03147386
Registered Address
Hygiene First Limited
Unit 3A
Queniborough Industrial Estate
Leicester
LE7 3FP |
