1. Hygiene First Limited is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.

2. When orders are placed we need to know your name, address, email address, telephone number and credit card details. This allows us to process and fulfil your order. You may choose not to provide other information that is not absolutely necessary to process your order.

3. We use the information that you provide to process orders, administer accounts, provide customer services, and tailor our offerings to our customers' preferences.

4. We never store credit/debit card details on a database that is accessible via the internet.

5. We do not sell, exchange, rent or give away personal information to any third party or organisation for commercial reasons, beyond the essential requirement for credit/debit card validation.

6. We follow strict security procedures to prevent unauthorised access to any data held by us in line with data protection legislation in the UK.

7. We do not collect sensitive information about you except when you specifically and knowingly provide it.

8. We use a technology called "Cookies" as part of our normal business procedure to track patterns of behaviour of visitors to our site. A "Cookie" is an element of data that our website sends to your browser and is stored on your system. You can set your browser to prevent this from happening.

9. If you are not sure about the safety of shopping on line, our sales team will be happy to take your order by telephone on 0845 00 999 01.

10. Should you have any concerns about privacy please contact our customer service department on 0845 00 999 01, by fax on 0845 00 911 07 or customerservice@hygienefirst.co.uk